Xbox One users are reporting that the console is turning off randomly. Some have even gone as far as to say that the console has stopped working altogether. There are a few things you can do in order to try and fix this issue. The first is to check if the power cord is properly plugged in. If it isn’t, then you can try unplugging and plugging it back in again. If that doesn’t work, then you can try resetting the console by going to “Settings” on your Xbox One and clicking on “Reset.” If that still doesn’t work, then you can call Microsoft customer service at 1-800-Microsoft or go online at www.microsoft.com/en-us/help/xboxone/. If all of these steps don’t help, then you may need to replace the Xbox One power cord.
