“We are working to get things back to normal as soon as possible,” Meta said. About 7,000 users reported problems with the platform, according to Downdetector. User reports reached 24,000 earlier, said Downdetector, which tracks outages by collecting status reports from various sources, including user-submitted errors on its platform. Several users took to Twitter to share updates and memes about the service outage, with #instagramdown appearing as a hashtag on the social networking site. (Reporting by Savyata Mishra in Bengaluru and Akash Sriram; Editing by Shinjini Ganguli and Maju Samuel)